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Read the Vogue Business Index: Spring/Summer 2023
Companies
Burberry and Saint Laurent make significant gains in consumer perception
The French maison is quickly becoming one of the most iconic brands in consumers’ eyes. But, across the luxury industry, consumers are becoming harder to please on quality.
Technology
Gaming boosts Gucci and Burberry’s innovative edge
Some luxury brands are making bold moves in gaming, while others look to NFTs as use cases. However, biometric and payment regulations could be a challenge as fashion businesses seek to innovate more broadly.
Sustainability
Bottega Veneta holds its lead in sustainability, building on consumer perception
The Italian fashion house gains in the Vogue Business Index for consumer perception of its sustainability efforts, as the industry hones in on plastic waste and inflation puts the spotlight on living wages.
Technology
Dior maintains its stronghold on the digital landscape
The French luxury house taps Korean ambassadors for global relevance with younger consumers, Hugo Boss leads on TikTok, while Prada gains interest from marketing the ‘quiet luxury’ trend.
Retail
Burberry regains its top spot in omnichannel service
The British heritage brand’s comprehensive digital customer service scored highly, while generative AI is set to disrupt clienteling across the industry.
In the Spring/Summer 2023 edition of the Vogue Business Index, Louis Vuitton maintained its stronghold with a stellar performance in the consumer sentiment, digital and financial categories. Meanwhile, Fendi returned to its position in the top 10 Index brands, having previously dropped to 11th position in the winter 2022/2023 edition.
